After Sales Care & Maintenance
After sales and maintenance services
With a Detecta Link maintenance contract, you can rest easy knowing that your alarm and CCTV systems perform to the required European standards, as well as meeting the requirements put down by the Security Systems and Alarms Inspection Board (SSAIB).
With bases in Norwich and Great Yarmouth, our contracted customers have access to our all day, all year round emergency callout service, as well as receiving discounted charges for callouts and replacement parts.
AS STANDARD, OUR MAINTENANCE CONTRACTS COME WITH:
- 6 Monthly or Yearly site visits to check and test system installations
- Access to our Dedicated free technical helpline
- Free reviews of your site security and safety requirements
- Access to our 24/7 emergency callout service with a maximum response time of 4 hours
- Discounted callout charges and replacement parts
- Peace of mind knowing we are only a telephone call away when you need assistance
Detecta Link, Rouen House, Rouen Road, Norwich, NR1 1RB
Great Yarmouth Office:
Detecta Link, Beacon Innovation Centre, Camelot Road, Gorleston, Great Yarmouth, NR31 7RA